Our Process
Unlock Critical Insights: We gather your patient feedback in our standardized surveys—designed for consistency and clarity.
That data is aggregated into the Manchester Family Solutions Outcome Database. This database enables us to produce actionable insights surrounding your patient outcomes, the impact of your services, and how to improve.
Benefits of Our Program
Manchester Family Solutions conducts an annual survey to gather insights from patients in therapeutic facilities, schools, and residential treatment centers across the United States. This survey:
​
-
Highlights key trends in clinical and educational programs.
-
Helps organizations improve outcomes based on diagnosis and demographic attributes.
-
Provides valuable insights into how your organization is performing.
-
Allows practices to compare results with similar organizations.
-
Delivers expert analysis to drive meaningful improvements.
-
Ensures clarity, support, and actionable data through a structured process.
-
Delivers actionable insights year after year.
Phase 1: Gather Data
-
Sign Up – Your practice enrolls in the program. The survey is securely distributed through our trusted partner or via secure links sent directly to patients. No private patient information is compromised.
​
-
Participation Period (6 Weeks) – Caregivers of the patients receive access to surveys to collect feedback specific to their experience.
​
-
Support & Questions – Manchester Family Solutions provides assistance to ensure surveys are getting distributed as well as answering relayed questions from patients.
Phase 2: Analysis
-
​​Caregiver Feedback on Patient Progress – We gather insights on their child’s diagnosis, the improvements they’ve observed from therapy, and any ongoing symptoms. This helps build a comprehensive understanding of patient outcomes and allows us to group outcomes by diagnosis.
​
-
Organized Data Collection – Responses are gathered and grouped by organization, allowing for detailed analysis and comparison with industry benchmarks.
Data is also tracked over multiple years, enabling organizations to monitor trends and measure long-term progress.
​
-
Results Compilation (4 Weeks) – Data is compiled and analyzed before being published.
Phase 3: Report Delivery & Ongoing Updates
-
In-Depth Analysis & Insights – A month after the survey closes, you will receive a detailed report with actionable insights and market comparisons.
​
-
Compare with Other Organizations – Your practice gains access to benchmark data for industry comparisons.
​
-
Quarterly Updates & Annual Participation –​
-
Quarterly updates are sent in a report to keep your practice informed on updates to the field.
-
Surveys are conducted annually to track year-over-year trends and improvements.
-
Schedule a call today to discover how data-driven insights can help you improve patient outcomes and grow your business!